Billing Terms & Conditions

This document outlines the payment and billing practices for Sozantalae.

1. Payment Methods We Accept

We offer a secure payment option for a seamless checkout experience:

• PayPal

All transactions are processed in Euros (EUR).

2. Payment Terms

• Full payment is required at the time of purchase.
• No order will be processed or dispatched until payment is confirmed.
• If your payment is declined or unsuccessful, the order will not be placed.

3. Pricing Information

• All prices displayed on Sozantalae are listed in EUR.
• We reserve the right to adjust prices at any time without prior notice.
• Applicable taxes and delivery fees are calculated and shown at checkout.

4. Payment Security

• Sozantalae uses SSL encryption along with industry-leading payment gateways to keep your transactions safe.
• We do not store any credit card or payment information on our servers.

5. Refunds & Chargebacks

• All refund requests are handled per our Refund & Return Policy.
• Unauthorized chargebacks will be contested.
• If you have a billing concern, please contact us first at Support@sozantalae.shop so we can resolve it directly.

6. Fraud Prevention

• Sozantalae reserves the right to cancel or place a hold on any order where fraudulent or unauthorized activity is suspected.
• We may request additional identity verification for high-value orders.

7. Contact Us

Store: Sozantalae
Address: Old Town 4047, 040 01 Košice, Slovakia
Email: Support@sozantalae.shop
Phone: +421944682871
Hours: Monday–Friday, 9:00 AM – 5:00 PM (CET)
Response Time: Within 1–2 business days.